SMS Privacy Policy

ZIPS Cleaners SMS Privacy Policy

Effective Date: July 1st, 2026

ZIPS Cleaners (“ZIPS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our SMS messaging program and other communications.

Information We Collect

When you opt in to receive text messages from ZIPS Cleaners, we may collect:

• Your mobile phone number
• Your name (if provided)
• Communication preferences
• Message interactions, including opt-in and opt-out records
• Information related to services you request from us

How We Use Your Information

We use the information we collect to:

• Send appointment reminders and order status updates
• Provide customer service and support
• Communicate promotions, special offers, and marketing messages (where consent has been provided)
• Improve our services and customer experience
• Maintain records of messaging consent and preferences

Information Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may share information with service providers that help us operate our business and messaging services, provided they are required to protect your information and use it only for authorized business purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile information and SMS opt-in consent will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

For assistance, reply HELP or contact us using the information below.

Contact Us

If you have questions regarding this Privacy Policy or our SMS messaging practices, please email us at [email protected].